If you are having technical issues in accessing your Roji Health Intelligence service, we suggest first trying a few simple steps:

  • Close all your work in your browser, then reopen your browser.
  • Save all your work in your apps, then restart your device.
  • Try a different browser, like Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Internet Explorer 9+.

If you are able to log in at, then consider creating a ticket from the Help menu in the toolbar in most of our apps. The form allows us to collect contextual info about your issue.

Roji Health Intelligence staff may request that we provide you with live secure remote assistance.