How Roji Health Intelligence Began

The year was 2002. Sitting around an old kitchen table in the basement of a Chicago townhouse, Terry Hush and Tom Dent agreed on two givens: First, the future of health care was all about demonstrating quality of care, but providers and payers had no reliable information to assess efficacy. Second, although most physicians cared about delivering quality health care, many assumed they could stay in business simply by hanging out a shingle.

From extensive experience in health care delivery—for Tom, as a family physician, medical educator and creator of two major physician organizations, and for Terry, as a health policy and finance expert who had reformed Medicaid access to care and reduced costs for Illinois state employees, as well as managed private health plans—they knew that health care providers needed a better approach, both to ensure quality and stay in business. She also believed that patients, who have been left out of the conversation about health care, would need information to help them navigate the system.

A Vision to Improve Health Status

How to get providers to focus on improving patient health while controlling costs—and be able to demonstrate value to health purchasers? Terry and Tom concurred: Aggregate practice and clinical data, and create the analytical tools to easily identify and understand patient outcomes and trends. Then teach providers (and ultimately patients) to apply that knowledge toward improving quality of care while managing costs.

With that vision, they founded a company called ICLOPS. The partners brought in tech whiz George Hernandez and a team of data experts to realize their goal. The basement office grew, with office furniture and servers bought at auction. Terry learned to wire the Internet, and the team set to work.

One of the First Medicare-Approved Data Registries

Beginning with ICLOPS Profiler in spring 2002, which used practice data to reach out to chronically ill patients and convey standards of care, the team refined and evolved data extraction capability. By 2004, we had created the first ICLOPS Registry. In fall of that year, when Medicare commissioned the AMA to develop Category II Procedure Codes, we were ready and quickly able to adapt pre-existing customized codes to the new system.

More milestones followed. By 2006, the company had signed its first two networks for Clinical Integration Services. The following year, we released our new, fully functioning, patient-centric Registry, including performance measurement for PQRI (later called PQRS) and Clinical Integration, with input capability for quality data. In January 2008, Medicare approved the company as one of the first 12 Registries to report for PQRI.

In the next years ICLOPS became known for the depth of its Registry and its expansion to tools for controlling costs as well as reporting quality. In 2011, the company introduced technology to help improve performance through population health and performance improvement projects. In 2014, ICLOPS became a Qualified Clinical Data Registry and, in 2015, added a Specialized Registry to further add to its offerings.

In 2017, we renamed our company Roji Health Intelligence, to better express our commitment to guiding health care systems, providers and patients on the path to better health. We continue to develop state-of-the-art, Registry-based technology solutions and offer expert consultations that create a positive, rigorous and effective approach to improving health.

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